Embargo is lifted on former failing care home in Telford

Telford | News | Published:

A care home which was almost shut down last year because of the lack of care its residents were receiving has been told it can now take in new residents.

St George's Park Centre in Telford was taken over by HC-One in November and the new owner introduced a new care programme for its elderly residents.

HC-One has now had the embargo on new residents entering the home lifted.

The embargo was imposed last year, while the home was under the control of former operator Southern Cross, after a report on the centre by the Care Quality Commission highlighted several areas for improvement.

Inspectors found it was failing to meet 15 out of 16 essential standards of care, and that residents were being left smelling of urine and faeces, and were dressed in the wrong clothes.

But after a series of inspections registered no concerns, the embargo has now been lifted. Telford & Wrekin Council and NHS Telford and Wrekin have now resumed purchasing care packages from St George's Park Care Centre.

HC-One managing director Pam Finnis said: "HC-One is incredibly proud of the hard work put in by all the staff at St George's Park Care Centre to transform the home. HC-One's ethos is to provide the kindest care in the country and the staff at St George's Park have really embodied this ethos in their care for the residents and in working to have the embargo lifted."

Telford & Wrekin cabinet member for adult and social care, Councillor Liz Clare, said: "There has been significant positive progress at the home during the past few months and I am very pleased that we now have a positive outcome.

"The resumption of purchasing care packages from the home will be reintroduced gradually and we will continue to monitor the quality of care at the home in the coming months. All parties are committed to ensuring that residents at St George's Park benefit from high standards of care."

By Pam Griffin

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