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Card payments down at Shropshire car parks in O2 outage

By Mat Growcott | Shrewsbury | News | Published:

Visitors to towns across Shropshire could find themselves unable to park thanks to a problem with mobile network O2.

Parking machines on Shropshire Council owned car parks are not accepting card payments, due to the network being down.

Those wishing to use facilities in the county will have to use coins, their phone or the MiPermit application.

It is unclear if there are similar issues in Telford.

Millions of customers have been hit by a technical fault, which O2 says it is investigating.

Customers across the country have reported not being able to use mobile data to access the internet and other services on the company’s network.

“We are aware our customers are unable to use data this morning,” the company said on its official Twitter account.

“Our technical teams are working on the issue with high priority. We are really sorry and working as hard and as fast as we can to fix this.”

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The service status page of the O2 website added that “voice calls are working OK” and apologised for any inconvenience caused.

Other mobile networks, including Sky, Tesco and Giffgaff have also been affected by the problem because their networks use O2 services.

O2 said it would share further updates as soon as they were available.

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In a further tweet, O2 said the problem was related to a software issue in the system of a third party supplier.

“One of our 3rd party suppliers has identified a software issue in their system. Our technical teams are working extremely hard to resolve this,” the company said.

“We’d encourage you to use Wi-Fi wherever you can and we are really sorry.”

Mat Growcott

By Mat Growcott
Reporter - @MGrowcott_Star

Shropshire Star reporter

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